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Servme Partners with Zomato to Elevate Restaurant Operations and Guest Experience

Servme Partners with Zomato to Elevate Restaurant Operations and Guest Experience

Marketing

Marketing

September 16, 2024

September 16, 2024

servme and zomato partnership
servme and zomato partnership

We’re thrilled to announce a new booking integration for restaurants and F&B concepts using Servme.

Servme’s partnership with Zomato goes beyond just integration - it's a complete customer journey solution designed to elevate every aspect of a restaurant's operations. 

From attracting new diners with enhanced visibility on Zomato's platform to retaining loyal customers through personalized experiences, this collaboration empowers restaurants to streamline their reservation process, optimize table management, and increase operational efficiency. 

The result is not only an influx of reservations but also a significant boost in customer satisfaction, leading to repeat business and maximized profits. 

With Servme and Zomato working hand in hand, restaurants are equipped to deliver exceptional dining experiences while driving sustainable growth. 

Now, restaurants can increase their online bookings with Zomato, accessible across the UAE, India, Indonesia, Sri Lanka and more. Not only does Servme help you fill your tables through Zomato's direct booking platform, but also helps restaurants capture the guest data in real-time and track the source of bookings.

Why use Servme and Zomato

Why use Servme and Zomato

Servme’s integration with Zomato offers a powerful combination that benefits restaurants in many ways. Here’s how:

  1. Broader reach: As a leading food discovery and restaurant booking platform, Zomato boasts an extensive network of restaurants. With over 4,000 listings in the UAE alone, restaurants can expect higher reach and visibility and a new opportunity to attract guests. 

  2. Simplified reservation process: The Servme-Zomato integration simplifies the reservation process for guests and restaurants alike. This enhances customer experience and increases the chance for filling tables at different times of the day.

  3. Real-time guest data: This integration lets restaurants capture and analyze guest data in real time, helping them understand customer preferences and personalize the dining experience to boost loyalty.

  4. Streamlined operations: The Servme-Zomato integration not only simplifies the guest management process, but also reduces manual work, minimizing errors. This allows restaurant staff to focus more on delivering exceptional service and less on administrative tasks.


  5. Revenue growth: Restaurants using Servme’s integration with Zomato can reach more guests and improve operational efficiency and guest experiences, thereby boosting profitability.

How to use Zomato on Servme

How to use Zomato on Servme

To start using Zomato through Servme, simply log into your Servme account and go to ‘Online Settings.’

From there, you can enable the Zomato integration, along with other booking integrations such as Facebook and Instagram, Tripadvisor, and Reserve with Google.

enable zomato direct bookings on Servme

You can then review your booking sources to see how Zomato has impacted your reservations.

booking sources on servme dashboard

Commenting on this new partnership with Zomato, Servme’s CEO and Founder Sarah Hawilo said: “At Servme, we are dedicated to empowering restaurants to elevate their guest experiences. Our integration with Zomato unlocks a seamless flow of online reservations, enabling restaurants to welcome more diners and maximize their revenue potential at no additional cover cost. More importantly, it allows us to consolidate the booking distribution channels for restaurants, making a bigger impact to fill seats.”

Not a Servme user? Reach out to sales@servmeco.com to book a personalized 15-minute demo and learn more about Zomato and other booking integrations you can use to boost your restaurant’s revenues.

Posted by :

Posted by:

Mohammed Rafy

Marketing